Queue Management, Mobile App

QZY

Smart Queue Management & Token Tracking Platform

A smart queue management application designed to simplify customer flow, eliminate physical waiting lines, and enable real-time token tracking for businesses and customers.

ABOUT QZY

I contributed to the development of QZY, a smart queue management application designed to simplify customer flow and eliminate traditional waiting lines.

The platform enables customers to join queues effortlessly using QR codes, track token status in real time, and avoid waiting in physical lines. This seamless digital experience minimizes crowded waiting areas and delivers a faster, more convenient service experience.

Key features include multi-service management, team member management, token calling and skipping, queue history, and live queue tracking—delivering a faster, smarter, and highly organized experience for both businesses and customers.

DISTINCTIVE FEATURES

Instant QR Queue Entry

Customers scan a QR code to enter the queue instantly without installing complex hardware.

Real-Time Token Tracking

Live status updates keep customers informed of their queue position.

Counter & Staff Controls

Staffs manage token calling, holding, skipping, and counter assignments efficiently.

TOOLS USED

Docker PostgreSQL React iOS Android Android Studio Firebase Slack GitLab Postman NestJS Razorpay Microsoft Clarity